The In-Home Outreach Team (IHOT) North Program provides outreach and engagement including support and education, screening of needs, transitional case management, referrals to community services and crisis intervention as needed. We offer a wide range of services to assist with needs, supports, or desired services. The IHOT North Program provides support, needs assessment, and assistance in problem-solving for: Initial engagement of services, learning to access the support you need from San Diego County clinics and other community services, changes in living situations, and becoming employed or returning to employment.

Guided by peer and family support staff, individualized goals are created to help participants identify and achieve their hopes and dreams. The length of services is based on our participant’s level of need. The IHOT North team members include men and women of varied ages, ethnicities and racial backgrounds, who are trained peer and family specialists. They share their own lived experiences with IHOT North participants and families.

Program Services

Needs Assessment
Outreach and Engagement
Transitional Case Management
Support and Education
Crisis Management

Eligibility

We serve adults at least 18 years of age or older (including Transition Age Youth and Older Adults) who are eligible for, but not currently engaged in, mental health services. We also provide support and education to family members and/or caretakers of IHOT North participants. Our mobile teams serve the North Central, North Inland, and North Coastal regions of the County of San Diego. Eligible participants must be residents of or identify as homeless within one of the three North County regions.

Click here to download the eligibility criteria presented by IHOT North.

Click here to download the IHOT North PowerPoint presentation.

Click here to download the IHOT North Zip Codes.

Referrals

We accept referrals from a variety of community agencies and individuals, including families and friends, emergency response services, hospitals, jails, and recovery and advocacy organizations.

Referrals to other community resources are provided to those who are ineligible for the IHOT North Program.

Click here for the IHOT North Referral Intake Form.

Additional information

The IHOT North Program is funded by the County of San Diego, HHSA Behavorial Health Services under the Mental Health Services Act.

IHOT North is led by Mental Health Systems in a collaborative partnership with the National Alliance on Mental Illness, San Diego (NAMI-SD) and the Union of Pan Asian Communities, San Diego (UPAC-SD). The program provides guidance, support, information, linkages, and referral services to adults and families residing in North San Diego County.

Our business office hours are Monday through Friday 8:00am – 5:00pm.

After hours and weekend appointments are available and on-call phone support is provided.

Click below to download our brochures:

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IHOT North